Thank you for your interest in working at Emmaus Public Library!

POSITION TITLE: Library Technical Assistant

Classification: PT nonexempt

Supervisor Title: Director

Salary Range: $15-$18/hour

Schedule: 15 hours per week. May include evenings and weekends as needed.

POSITION SUMMARY

The Library Technical Assistant supports daily library operations by performing a variety of technical, clerical, and public service tasks. This role ensures that materials are processed, cataloged, organized, and accessible to the community while also providing excellent customer service to patrons.

KEY RESPONSIBILITIES

Technical Services

  • Assist with cataloging and processing new materials, including books, media, and digital resources.
  • Prepare materials for circulation (labeling, barcoding, covering, stamping).
  • Maintain accuracy of the library catalog by updating item records, call numbers, and statuses.
  • Help with inventory, weeding, and collection maintenance projects.

Circulation & Public Service

  • Check materials in and out, renew items, place holds, and manage patron accounts.
  • Assist patrons with locating materials, using library equipment, and accessing online resources.
  • Provide basic reference and reader’s advisory support, referring complex inquiries to librarians.
  • Manage returns, shelving materials, and organizing collections to ensure materials are in proper order.
  • Handle fines, fees, and other routine financial transactions.

Technology & Digital Support

  • Assist patrons with public computers, printers, copiers, and other technology.
  • Support library digital services such as e-books, online catalogs, and databases.
  • Perform troubleshooting on minor equipment or software issues and report technical problems.

Administrative & Operational Support

  • Prepare reports, statistics, and routine documentation related to circulation or technical processing using SPARK.
  • Assist with library programs, displays, and community outreach activities.
  • Maintain a clean, welcoming library environment.
  • Follow library policies and procedures; help ensure patron safety and security.

QUALIFICATIONS

Required

  • High school diploma or equivalent.
  • Strong organizational skills, attention to detail, and accuracy.
  • Customer service experience, preferably in a library or public service environment.
  • Comfortable using computers, library software (ILS), and basic office equipment.
  • Ability to file alphabetically and numerically with high accuracy.
  • Ability to lift/move materials (typically 20–30 lbs), push book carts, and stand or walk for extended periods.

Preferred

  • Coursework in library science, information management, or related fields.
  • Experience with cataloging or library automation systems, preferably SPARK.

KEY COMPETENCIES

  • Excellent customer service and communication skills
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Time management and multitasking abilities
  • Problem-solving and adaptability

WORK ENVIRONMENT

  • Public-facing setting with frequent interaction with community members of all ages.
  • A combination of desk work, shelving, and physical tasks.
  • May require evening or weekend hours based on library needs.

To apply, please email a  letter of interest and resume to Library Director Allison Floray at [email protected].